Terms of Business
Wildlife Sketches aim to give our clients an excellent online buying experience.
We strive to help customers enjoy using our online services.
Our aim is to build a rapport with our clients by listening to everyone's individual requirements.
Please contact us if you have any questions, suggestions or enquiries about our products and services and we will try our hardest to help you.
14 Cyril Road
Tel: +44 (0)1202 304460
Buying online from Wildlife Sketches is designed to be straight forward and easy.
Follow the links to our Shop page, and just click the print/s you wish to buy.
They will be added to a Paypal Shopping cart where you can complete your purchase, or continue shopping.
Paypal is our preferred method of payment. It offers many great features, including fantastic security, easy use, and customer familiarity.
Millions of people worldwide already used Paypal for their online purchases.
Also, if you are shopping from locations outside the United Kingdom, Paypal will carry out the currency conversions so your purchases will appear in your local currency.
The total price will always include postage and packing unless otherwise stated.
Postage within the UK will be automatically calculated when you place an order through Paypal
This postage charge includes a small amount for the packaging.
For more information please contact us via email.
Shipping costs for locations outside the United Kingdom
For shipping costs of goods to locations outside of the United Kingdom please email before purchasing if at all possible, to confirm the shipping costs to your location.
Prints cannot be dispatched unless shipping costs have been paid in full.
Import Duties and Local Taxes
For Items shipped to locations outside of the European Union payment of all Import Duties and Purchase Taxes incurred is the sole responsibility of the buyer, not Wildlife Sketches.
Please check with your country's relevant authority for information about any Import Duties and Taxes relating to your purchases from Wildlife Sketches.
All prices for art work sold through Wildlife Sketches are exempt of VAT.
We aim to process and ship all authorised orders within 14 days of receipt of your order.
However, please allow up to 28 days for international orders and during busy periods such as Christmas.
Should any of our products arrive damaged please return the items to us within 14 days, including all the packaging and we will endeavour to resolve your issue satisfactorily.
Every care is taken when processing orders and all shipments are fully insured, they should always arrive in perfect condition.
We only ship items through reputable couriers.
Wherever possible we will either:
Provide a replacement of the prints damaged in shipping
Offer you an appropriate alternative print of the same value as the damaged print
Offer a refund where no acceptable alternative can be found
You may also use the value of the damaged print/s towards other purchases from Wildlife Sketches instead of a replacement or refund should you choose.
Just contact us and we will do our very best to resolve the issue amiably and to your satisfaction.
Wildlife Sketches will never pass on, sell or share any customer details with any Third Parties.
We only retain data useful for the purpose of improving our services and enhancing the Wildlife Sketches website.
From time to time we may email you with news of promotional offers from Wildlife Sketches or new print releases from David Dancey-Wood via our Newsletter.
You may at any time choose not to receive these updates from Wildlife Sketches.
Simply email or call us and we will remove you details from our mailing list. We will not contact you again after that.
Cookies are located within your browser, and can easily be disabled should you feel the need to do this.
It will not interfere with your enjoyment of the Wildlife Sketches Website.
Tel: +44, (0)1202 304460